Decision details

Customer Connect Programme Management

Decision Maker: Audit Committee

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Purpose:

Quarterly update on Risks, Issues and Budget for Members of the Audit Committee

Decisions:

Members were provided with copies of a revised version of Appendix 2 to the report.

 

Further to AUD/13 (2018/19), the Projects and Innovation Officer, acting as Customer Connect Programme Officer, presented an update report on the management of the Customer Connect Programme and, specifically, the Programme’s risks and programme spend against budget.  She presented a live version of the risk register which contained the most up to date information.

 

The Performance, Innovation and Commissioning Lead Specialist, acting as Customer Connect Programme Manager, and the Customer Connect Programme Officer responded to queries raised by Members of the Committee.

 

RESOLVED – That the following be noted:-

 

(1)        the Programme Management Workbook at Appendix 1 to the report, including:-

 

summary page;

risk heat map;

risk log;

issue log;

dependency log;

• change log; and

product log; and

 

(2)        the monthly Programme Overview of Spend against the approved budget at Appendix 2 to the report.

Report author: Claire Gould

Publication date: 01/10/2019

Date of decision: 19/09/2019

Decided at meeting: 19/09/2019 - Audit Committee

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