Issue - meetings

Lake Windermere Service Survey Full Analysis Report 2018

Meeting: 25/01/2019 - Lake Administration Committee (Item 33)

33 Lake Windermere Service Survey Full Analysis Report 2018 pdf icon PDF 138 KB

To consider the Lake Windermere Service Survey Full Analysis Report 2018.

Additional documents:

Minutes:

The Principal Lake and Parking Services Officer presented the Lake Windermere Service Survey Full Analysis Report 2018. He informed Members that the Lake Windermere Service Survey was completed every four years and that in 2018 it had been carried out over the summer from May to August. He explained that there had been 274 responses to the survey, which was significantly lower than the 529 responses to the previous survey. A comparison report had been included as part of the survey analysis, however, it had been difficult to identify differences due to disparity in the survey response numbers. The Principal Lake and Parking Services Officer highlighted that in the 2013/14 survey there had been negative comments regarding Ferry Nab, however, the feedback in the current survey had been very positive regarding the equipment and facilities which were now on site. Members’ attention was drawn to the Action Plan which had been created following the Lake Users Survey and which was supported by the Windermere Lake Action Plan.

 

Ronnie Muggridge, Lake District National Park Authority Lead Lake Ranger addressed the Committee and explained that, despite the survey response numbers being down, the results from the survey had highlighted the areas which needed to be targeted.

 

The Principal Lake and Parking Services Officer responded to questions raised by Members.

 

RESOLVED – That the Lake Windermere Service Survey Full Analysis Report be noted.