Issue details

Customer Connect Five Years on, the outcomes, benefits and future

The purpose of this report is to look back at what has been achieved since the inception of the Customer Connect Programme Definition document in July 2016 up to July 2021.

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Decision due: 20 Oct 2021 by Cabinet

Decision due: 14 Dec 2021 by Council

Lead member: Leader of the Council

Lead director: Chief Executive

Contact: Claire Gould, Operational Lead for Customer and Locality Services Email: c.gould@southlakeland.gov.uk.

Agenda items

Documents

  • Customer Connect Five Years on, the outcomes, benefits and future